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Resources

This page provides links to guidance, toolkits and other resources.
This email contains information on the following:

Product Safety: Product Safety Framework Reform Consultations; MHCLG fire safety advice update: e-bike and e-scooter lithium-ion batteries
Construction Products: Heat soaked thermally toughened glass regulatory report; Reminder – Construction Products Reform White Paper and general safety requirement for construction products consultations
Primary Authority: Update to process for Whirlpool Product-related Fire Notifications; Businesses seeking Primary Authority
Wider Updates: Building LA capability training sessions 
Dates to note
  1. Construction products
  2. CTSI Training
  3. Head of service
  4. Primary Authority
  5. Product safety
This email contains information on the following:

Product Safety: Launch of Product Safety Framework Reform Consultations; MHCLG fire safety advice update: e-bike and e-scooter lithium-ion batteries
Primary Authority: Update to Primary Authority Partnership assistance form; update to process for Whirlpool Product Fire Notifications
Construction Products: Heat soaked thermally toughened glass regulatory report; reminder – Construction Products Reform White Paper and general safety requirement for construction products consultations
Dates to note
  1. Construction products
  2. Head of service
  3. Primary Authority
  4. Product safety
Information on fee transparency within the estate agency sector, including the disclosure of referral fees.
  1. Digital Markets Competition and Consumers Act 2024
  2. Estate agents
  3. Property fees
  4. Property sales
  5. The Estate Agents Act 1979
Information on Membership of Redress Schemes, provided by National Trading Standards Estate Agency Team.
  1. Estate agents
Information on HMRC & Supervision of Anti Money Laundering Regulations provided by the National Trading Standards Estate Agency team.
  1. Estate agents
Information on the terms used in property advertising (sales), together with the legal requirements that govern how properties are marketed.
  1. Digital Markets Competition and Consumers Act 2024
  2. Estate agents
  3. Property advertising
  4. Property sales
Information and advice on 'Conditional Selling' the practice whereby potential buyers are told they must use one of the agency's associated services.
  1. Digital Markets Competition and Consumers Act 2024
  2. Estate agents
  3. Property sales
Information and advice on Passive Intermediaries in the Property Market.
  1. Estate agents
  2. The Estate Agents Act 1979
Information and advice on Property Raffles in accordance with the Estate Agents Act 1979.
  1. Estate agents
  2. Property advertising
  3. The Estate Agents Act 1979
Informantion and advice on Property Sales for Local Authorities, including compliance with The Digital Markets, Competition and Consumers Act 2024 and The Business Protection from Misleading Marketing Regulations 2008.
  1. Digital Markets Competition and Consumers Act 2024
  2. Estate agents
  3. Property advertising
  4. Property fees
  5. Property sales
  6. The Estate Agents Act 1979
Information on Alternative Dispute Resolution provided by National Trading Standards Estate Agency team.
  1. Estate agents
  2. The Estate Agents Act 1979
Illustrative scenarios provided by National Trading Standards Estate Agency team.
  1. Estate agents
Facts and FAQs provided by the National Trading Standards Estate Agency team.
  1. Estate agents
  2. The Estate Agents Act 1979
A template for a Sales Redress Warning letter, written in Welsh.
  1. Estate agents
A template for a Penalty Charge Notice, written in English.
  1. Estate agents
A template for a Penalty Charge Notice, written in Welsh.
  1. Estate agents
A template for a Sales Redress Warning letter template, written in English.
  1. Estate agents
An Energy Performance toolkit for enforcement authorities, providing by Trading Standards Wales.
  1. Estate agents
A resource for estate agents regarding the DMCCA and Material Information
  1. Estate agents
A resource for estate agents on EPC requirements.
  1. Estate agents
This email contains information on the following:

Product Safety: Publication: Pop Mart Authentication Guide and Authentication Points – The Monsters Plush Toys; e-learning course on PAS 7050 and PAS 7100
Legal Metrology: Request for Section 70 Weights and Measures returns 2025-26
Construction Products: OPSS Construction Products Product Information Packs (PIPs); PAS 2000:2026 Construction Products – Bringing Safe Products to Market – Code of Practice
Primary Authority: Update to Primary Authority Partnership assistance form; Businesses seeking Primary Authority
Wider Updates: Building LA capability training sessions 
Dates to note
  1. Construction products
  2. Head of service
  3. Primary Authority
  4. Product safety