Resources

Illustrative scenarios provided by National Trading Standards Estate Agency team.

Facts and FAQs provided by the National Trading Standards Estate Agency team.

Information and advice on Property Raffles in accordance with the Estate Agents Act 1979.

Information and advice on Passive Intermediaries in the Property Market.

Information on fee transparency within the estate agency sector, including the disclosure of referral fees.

Information on the terms used in property advertising (sales), together with the legal requirements that govern how properties are marketed.

Information on HMRC & Supervision of Anti Money Laundering Regulations provided by the National Trading Standards Estate Agency team.

Information and advice on 'Conditional Selling' the practice whereby potential buyers are told they must use one of the agency's associated services.

A template for a Penalty Charge Notice, written in English.

A template for a Sales Redress Warning letter, written in Welsh.

A template for a Penalty Charge Notice, written in Welsh.

A template for a Sales Redress Warning letter template, written in English.

A resource for estate agents on EPC requirements.

An Energy Performance toolkit for enforcement authorities, providing by Trading Standards Wales.

A resource for estate agents regarding the DMCCA and Material Information

This email contains information on the following:

Product Safety: Publication: Pop Mart Authentication Guide and Authentication Points – The Monsters Plush Toys; e-learning course on PAS 7050 and PAS 7100
Legal Metrology: Request for Section 70 Weights and Measures returns 2025-26
Construction Products: OPSS Construction Products Product Information Packs (PIPs); PAS 2000:2026 Construction Products – Bringing Safe Products to Market – Code of Practice
Primary Authority: Update to Primary Authority Partnership assistance form; Businesses seeking Primary Authority
Wider Updates: Building LA capability training sessions 
Dates to note

Resources provided by OPSS for submitting a Section 70 return under the Weights and Measures Act 1985 Act. This includes the form, and the guidance on how to complete the form.

This email contains information on the following:

Heat soaked thermally toughened glass regulatory report
Consultation open – Construction Products Reform White Paper
Consultation open – general safety requirement for construction products
Dates to Note

This email contains information on the following:

Product Safety: Update on OPSS risk assessment for products with sand that contains asbestos for UK regulators; Product Safety Framework Reform Consultations; proposal to amend recreational craft designated standards; MHCLG fire safety advice update: e-bike and e-scooter lithium-ion batteries
Legal metrology: Reminder to provide updated contact information
Construction Products: Reminder: Consultation open – Construction Products Reform White Paper; reminder: Consultation open – general safety requirement for construction products
Primary Authority: Businesses seeking Primary Authority
Wider Updates: Building LA capability training sessions
Dates to note

An official authentication Guide provided by PopMart specifically related to the Monsters line of Products, which may be of use to Local Authority Trading Standards and EHNI officers seeking to identify counterfeits

An official authentication guide provided by PopMart, which produces Labubus and other collectibles